Hill Giftware Limited t/a Hill Interiors
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Hill Giftware Ltd t/a Hill Interiors use several analytic website scripts provided by third parties to collect log information and the effectiveness of our marketing campaigns. This is provided through our use of Google Analytics and Force 24. Information from these scripts allows us to visually interpret how people have found us, which pages they visit when they are on the website and where it is necessary to make changes to the website. The information collected by Force 24 and Google also helps us provide the ability to market relevant products to you where you’ve expressed an interest. If you wish to opt out of Google Analytics please visit https://tools.google.com/dlpage/gaoptout
If you have any queries about our use of these analytics products please contact us at [email protected].
Google Remarketing & Advertising
Google Remarketing is service that delivers advertising to our users whilst they are visiting another website where Google provides adverts. Hill Giftware Ltd t/a Hill Interiors may use this service as part of a marketing campaign. When you use the Hill Giftware ltd t/a Hill Interiors website, Google will store information about the products and pages you view on our website in cookies. This is anonymous and the information is used by Google to tailor adverts on other sites. This function can be disabled by visiting Google's ad settings page at https://adssettings.google.com/. For your information there are many other behavioural advertising services that tailor adverts to you. You may like to visit Ad Choices - http://www.youronlinechoices.com/uk/your-ad-choices. By turning off these services you may still receive advertisements but they may not be tailored to you.
Hill Giftware Limited t/a Hill Interiors love to keep in touch with our customers. We use our marketing emails to tell our customers or consenting prospective customers about our new products, when we’ve had a delivery of a new product range and notify about any promotional codes, special offers and sales that we choose to offer. When you register with Hill Interiors or contact us with a query you are able to opt in to our mailing list. Here we will collect your name and email address. This will be used for delivering emails and personalising the email. At any time you are able to opt out of receiving these emails by clicking unsubscribe on the email.
By purchasing from Hill Giftware Ltd t/a Hill Interiors we do not automatically opt you into our mailing list however we may need to speak to you in regard to your order.
Hill Giftware Ltd t/a Hill Interiors use social media to post messages about new products, special offers and events. We may reply to comments or questions you make to us on social media platforms. You may see adverts from us on social media services such as Facebook, Twitter and Instagram that are tailored to your interests.
Depending on your settings and the privacy policies used by social media we may receive non-personally identifying demographic or analytical information from these services that enables us to better understand the reach and effectiveness of our advertising.
Registering & Ordering With Hill Interiors
When you register with Hill Interiors we collect your contact details and specific trading information such as the currency you wish to trade in (we support Euro’s, Dollars and GBP). This allows us to create you an account online and an account within our own internal software solution Caliq. Once you have registered with us you have provided consent for us to process your data and communicate account details to you. You will be provided with a username and password in order to log onto our website. Using these log in details you can view your account details on the website and place an order which will be passed from the website and into the Caliq system for processing. Alternatively, if you phone the head office or visit our showroom to place an order this will be placed directly into Caliq. If you place an order with one of our Sales Managers & Representatives at a trade show or in a direct meeting your order will pass through an application called Salespak (provided by Trisoft) before synchronising into Caliq. Hill Giftware Ltd t/a Hill Interiors use Caliq to manage the processing and despatching of your order and to manage customer accounts. Your contact details and order information are protected on a secure server using industry standard methods.
If you have opted out of marketing communications, we may still get in touch with you for legitimate interests. For example we may email or telephone you to give you important information about your registration, the orders you’ve placed or to tell you about any changes.
No other data is shared to any other company unless we have a legal obligation or a legitimate reason to do so.
Our Service Providers
Your Rights Under GDPR
Under the General Data Protection Regulation you have every right to restrict or object our use of your personal data. You may request details of personal information which we hold about you under the GDPR. If you would like a copy of the information held on you please email James Paul at [email protected] or write to James Paul (GDPR), Hill Interiors, Hill House, Oak Tree, Burneston, Bedale, North Yorkshire, DL8 2JW. We will have a month from that date to process this instruction.
If you believe that any information we are holding on you is incorrect or incomplete please email or write to us and we will promptly correct any information. Use the contact form at http://www.hill-interiors.com/contact/ to direct your query to the relevant department. We will have 30 days from that date to process this instruction.
Under GDPR you also have the right to be forgotten. You have the right to request any or all data we hold on you be deleted. To raise your right to do this email James Paul at [email protected] or write to James Paul (GDPR), Hill Interiors, Hill House, Oak Tree, Burneston, Bedale, North Yorkshire, DL8 2JW. We will have a month from that date to process this instruction.
Hill Giftware Ltd t/a Hill Interiors do not use any automated decision making or profiling.
If you feel that Hill Giftware Ltd t/a Hill Interiors have failed to comply with any request in regard to GDPR you are able to make a complaint to the Information Commissioners Office (ICO) at https://ico.org.uk/concerns/.
This policy was reviewed and amended on 12/06/2019 and will be reviewed on an annual basis unless an important amendment is required.
Modern Slavery Statement
This statement is made pursuant to section 54 of the Modern Slavery Act 2015, summarising our view and steps taken to ensure modern slavery is not taking place in our operations and supply chains. We do not meet the minimum requirement that requires us by law to release a statement and associated policy however we believe that modern slavery and human trafficking has no place in any walk of life let alone in a family run business like ourselves. We therefore wish to make this statement in support of this Act.
As a business and a Board of Directors we are fully committed to playing our part in eradicating modern slavery. We firmly advocate for transparency and collaboration to eliminate the risks of modern slavery.
As a business we currently trade out of and perform work within 12 sites in the United Kingdom, purchasing goods and services from our supplier bases within the UK and throughout the world.
We believe that our trade with people across the countries we source from should have a positive impact, creating jobs and opportunities for people all over the world and in relation to this we have continuously review our policies and procedures, highlighting the requirements and expectations of our internal and external teams, customers and suppliers wherever required.
We also have a number of direct and indirect suppliers who support the business in many different ways, to support distribution, store, warehouse and head office, the scale of these supply chains and partner relationships, gives us the opportunity to promote respect for human rights and to make a positive impact on people’s lives.
In our own operations, the majority of our team members are employed on permanent contracts, we have processes and procedures to ensure legal compliance in all that we do, providing training and guidance for those involved in the recruitment and management of temporary and permanent recruitment.
The greatest risk of modern slavery exists for workers not in permanent employment. We are fortunate enough to require very little temporary staff but where it is required we work closely with our service providers, ensuring we have visibility of their policies, procedures and legal compliance in conjunction with the Gangmasters and Labour Abuse Authority (GLAA) and Stronger Together initiatives to reduce any associated risks, ensuring we are fully compliant with all legislation required.
Moving forward we will remain focussed on assessing any high risk areas and on raising awareness across all staff, from the management team through to everyone in our buying team to ensure all products are sourced and supplied responsibly and ethically.
Date 11th January 2019