Sales & Customer Support
Have a product or order query, need to change some details, delivery issues? Please fill in the form below or call us on 01845 567044, option 1.
Have a query about your account transactions/balance, trade account? Please fill in the form below or call us on 01845 567044, option 4.
Have a technical query about the website – feeds, passwords, links not working fill in the form below or call us on 01845 567044 option 5.
All returns need to be initially submitted online via our returns form, here.
If you have already submitted a returns form and have a follow-up query then please share it with us below or call us on 01845 567044, option 3.
N.B. You will need your returns reference number ready when calling please.
To learn all about our dropship service, please click here.
If you have already read our website's dropship page and have a specific follow-up query then please complete the form below or call us on 01845 567044, option 5. Please do not send queries about individual dropship orders or stock queries on this form. Please use the Sales & Customer Support form for this.